Regulations On Express Bus Ticket Sales At Licensed Terminals To Be Implemented In Phases – APAD

KUALA LUMPUR, Nov 5 (Bernama) — The implementation of regulations requiring all express bus ticket sales to be coordinated through licensed bus terminals and registered operators’ online sales platforms will be carried out in phases, following the original enforcement date of Nov 1.

The Land Public Transport Agency (APAD) in a statement said that this phased implementation approach or soft landing aims to provide a reasonable transition period for licensed bus terminal management and express bus operators to make technical preparations.

This includes ticket system adjustments, digital platform integration, and operational process alignment to ensure the smooth implementation of this policy without compromising service continuity for users.

“This approach aims to provide sufficient space for the industry to stabilise their respective operations and ensure that the transition process can be carried out in an orderly manner so as not to disrupt services to the public,” according to the statement today.

APAD said that the public can still purchase and book express bus tickets using existing platforms or methods during the transition period, subject to further notice.

For ticket purchases made online, users are advised to obtain confirmation and make travel arrangements through the licensed bus terminals or the involved ticket purchase channels according to the established procedures.

The Transport Ministry and APAD continuously closely monitor the technical developments and the level of readiness of the industry to ensure the implementation of the regulations can be carried out in phases according to operational suitability and needs.

Further determinations regarding the implementation phase and related dates will be communicated from time to time.

— BERNAMA